Supraway is building a multiplayer AI platform for customer support and customer care. It brings frontline expertise, team leadership and AI agents into a shared workspace to build, review and improve agents together. Its approach combines human judgment with AI assistance, with an emphasis on clear responsibilities, permissions and measurable customer outcomes. Founded by Maxime Santilli, co-founder of Sqwad, Supraway draws on experience in customer operations. The platform is in private beta.